Why Samsung TV loses sound
Problems With Gadgets

Why Samsung TV loses sound

Samsung is one of the top brands in the market. Samsung produces huge high-end products from Smartphones to smart TVs. Television is one of the important product of Samsung. Samsung has high quality and reliability in the market. Most common issues reported with Samsung TV lose sound intermittently.

Causes of sound effect

The main cause is that the errors simply glitch or bad connections but it could possibly result in a hardware failure.

Basic troubleshoot

  • If Samsung TV has no sound but showing the picture on the screen then the problem might be simple as the remote may be accidently pressed on the mute button.
  • When TV volume not working, turn off the Samsung TV and unplug it from the wall. Leave it for a minute and then plug the TV back and turn it back on.
  • Turning off and on, again and again, can sometimes resolve temporary or transient problems in the hardware.
  • The last stage of troubleshooting is to run the built-in sound diagnostic test in Samsung TV’s support menu.

samsung TV loses sound

Samsung TV sound cuts out due factor such as:

Sound test

The sound test is typically accessed by pressing the menu button on the TV remote and then selecting support, self-diagnosis, and sound test. This sound plays a melody sound through the TV’s speaker.

Speaker selection

When the picture is displayed properly on the screen without audio, then the speaker selecting may be incorrect. The speaker select setting allows choosing between using an external device or internal device for audio output.


The cables are used to form the connections between the Samsung TV and other input and output sources including cable boxes, receiver, and speaker, allows the devices to communicate each with one another.

External hardware

The problem that arises with the hardware that is connected with Samsung TV may result in audio failure. Removing the speakers or modifying the speaker’s source setting on the TV helps to confirm the diagnosis and restore audio functionality.

Hardware failure

Troubleshooting determines that Samsung TV has experienced hardware failure by repairing or replacing the TV. Replacement of TV is usually cheaper than repairing the TV.

Disconnect and reconnect the cable

A loose connection can cause low volume. Make sure to reconnect the cable at both the ends check the volume. Use the same cable and connect it with other devices. If the audio works then there is an issue in the external device that was originally connected.